Harold Wood (HRO)
Harold Wood station, Gubbins Lane, Harold Wood, Greater London, RM3 0BL
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 19:40
- Opening Hours Saturday: 06:10 - 19:40
- Opening Hours Sunday: 07:10 - 18:30
Location
Located in the ticket hall entrance on Gubbins Lane.
London Fare Zone
Zone 6
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster cards can only be purchased at the ticket machine.
Zone 6
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Travelling with Contactless is available.
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Staff Help Available
Yes
Staff are available to assist from the first to last train.
Customer Help Points
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services Notes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4.
Wheelchairs available from first to last train.
Ticket barriers and gates
Yes
Harold Wood has a Secure Station accreditation
Accessible ticket machines
Yes
Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
This toilet is operated with a radar key.
An accessible toilet is located on Platform 3.
Waiting rooms
Yes
From first to last train.
An accessible, heated waiting room is located on Platform 3.
Waiting room is open from first to last train.
Seating area
Yes
2 Waiting rooms located on platform 3 with partial seating areas covered.
Waiting Shelter located on platform 4
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
7 spaces
Staff Help
Staff help available
Yes
Staff are available to assist from the first to last train.
Customer Help Points and Meeting Point
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Toilets
Yes
Toilets are located on Platform 3.
An accessible toilet is also located on platform 3, operated with a radar key.
Accessible Toilets
Yes
This toilet is operated with a radar key.
An accessible toilet is located on Platform 3.
Baby Changing
No
Waiting Rooms
Yes
From first to last train.
An accessible, heated waiting room is located on Platform 3.
Waiting room is open from first to last train.
Seating Area
Yes
2 Waiting rooms located on platform 3 with partial seating areas covered.
Waiting Shelter located on platform 4
Operator
Saba Parking Services Ltd
Spaces
100 spaces
Accessible spaces
7 spaces
Impaired mobility set down/pick up points available
No
Car park CCTV
No
ATM
No
Refreshment Facilities
- Refreshment Facilities Monday to Friday: 05:00 - 18:00
- Refreshment Facilities Monday to Friday: 05:00 - 18:00
- Refreshment Facilities Saturday: 06:00 - 14:00
Coffee Kiosk
Platform 3
Pay Phones
No
Bicycle Storage
Type of Storage
Stands & Racks
Location
In station car park
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services will depart from:
Gubbins Lane, Bus Stop B, for Westbound services
Gubbins Lane, Bus Stop A, for Eastbound services
A taxi office is located on Station road next to the stations car park.
Transport for London Buses operate from outside the station
Information to plan your onward journey is available in a printable format
Elizabeth Line to Heathrow Airport
