Last updated:Today at 21:11
Train companies affected:National Rail
Last updated:Today at 19:36
Train companies affected:Avanti West Coast, TransPennine Express
Hertford East station, Mill Road, Hertford, Hertfordshire, SG14 1SB
Yes
Yes
Yes
No
Yes
Yes
Yes
Tickets can be collected on Smartcard at this station
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Yes
On each platform, and on the concourse
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Details of nearest taxis are shown on station information poster
No
1 spaces
Yes
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Yes
On each platform, and on the concourse
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
Yes
No
No
Yes
National Car Parks Ltd
17 spaces
1 space
Yes
No
No
Parking charges apply
Yes
Coffee Shop, and vending machine
Yes
Tesco over the road
No
Yes
No
Yes
Yes
30 spaces
Stands & Racks
Station concourse
No
Yes
There are no cycle hire facilities at this station
Replacement transport stop opposite the station entrance
Taxi kiosk in booking hall
Hertford is a PlusBus location (http://www.plusbus.info/pdfs/PB 604.pdf "Hertford PlusBus Map") to see the PlusBus map