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Ludlow (LUD)

Ludlow station, Station Drive, Ludlow, Shropshire, SY8 2PQ

The lifts are out of order between the platform and the footbridge at Ludlow station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:45 - 16:45
  • Opening Hours Saturday: 06:45 - 12:45
  • Opening Hours Sunday: No

The ticket office is operated by a third party ticketing agent.

Location

The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live journey information

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

No

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2

Step free access to Platform 1 (to Shrewsbury) from the car park. 

Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Friday: 06:45 - 16:45
  • Waiting rooms Saturday: 06:45 - 12:45
  • Waiting rooms Sunday: No
Seating area

Yes

Accessible public telephones

No

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Set down and pick up in the station car park, adjacent to the station building.

Accessible spaces

4 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

There are accessible toilets.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:45 - 16:45
  • Waiting Rooms Saturday: 06:45 - 12:45
  • Waiting Rooms Sunday: No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

36 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Impaired mobility set down/pick up points available

Yes

Set down and pick up in the station car park, adjacent to the station building.

Car park CCTV

Yes

Parking charges

Parking charges apply

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

ATM

No

Refreshment Facilities

Yes

Shops

No

Pay Phones

No

Accessible Public Telephones

No

Post Boxes

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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