Nantwich (NAN)
Nantwich station, Pillory Street, Nantwich, Cheshire, CW5 5SS
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Live journey information
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platforms 1 and 2 from the main road.
Access between the platforms is via a footbridge or the level crossing
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
ATM
No
Refreshment Facilities
- Refreshment Facilities Monday, Wednesday, Thursday & Sunday: 17:30 - 22:00
- Refreshment Facilities Tuesday: No
- Refreshment Facilities Friday to Saturday: 17:30 - 23:00
There is an Indian restaurant, Basmati, located in the railway station building.
The Railway Station building, Pillory St, Station yard, Nantwich CW5 5SS.
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
No
Bicycle Storage
Spaces
18 spaces
6 hoops
Type of Storage
Stands
Location
Cycle parking at Nantwich station is provided on both platforms.
A total of 5 Sheffield Stands, providing for up to 10 bicycle parking spaces, are provided on the southbound, Shrewsbury direction, platform.
A total of 4 Sheffield Stands, providing for up to 8 bicycle parking spaces, are provided on the northbound, Crewe direction, platform
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
The nearest bus stops are on Wellington Road.
There are no cycle hire facilities at this station
