Last updated:Today at 15:08
Train companies affected:CrossCountry, Greater Anglia, Stansted Express
Nantwich (NAN)
Nantwich station, Pillory Street, Nantwich, Cheshire, CW5 5SS
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
No
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platforms 1 and 2 from the main road.
Access between the platforms is via a footbridge or the level crossing
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are seating and/or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is uncovered seating/waiting
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point has bench seating with backrests but without armrests
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
ATM
Unavailable
Refreshment Facilities
- Refreshment Facilities,Monday, Wednesday, Thursday & Sunday: 17:30 - 22:00
- Refreshment Facilities,Tuesday: Unavailable
- Refreshment Facilities,Friday to Saturday: 17:30 - 23:00
There is an Indian restaurant, Basmati, located in the railway station building.
The Railway Station building, Pillory St, Station yard, Nantwich CW5 5SS.
Shops
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Unavailable
Bicycle Storage
Spaces
18 spaces
6 hoops
Type of Storage
Stands
Location
Cycle parking at Nantwich station is provided on both platforms.
A total of 5 Sheffield Stands, providing for up to 10 bicycle parking spaces, are provided on the southbound, Shrewsbury direction, platform.
A total of 4 Sheffield Stands, providing for up to 8 bicycle parking spaces, are provided on the northbound, Crewe direction, platform
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
The nearest bus stops are on Wellington Road.
There are no cycle hire facilities at this station
