Newbury (NBY)
Newbury station, Station Approach, Newbury, Berkshire, RG14 5DG
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 07:00 - 19:00
- Opening Hours Sunday: 08:30 - 17:00
Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 17:00
Location
At station entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 21:00
- Information Services Opening Times Saturday: 06:00 - 20:00
- Information Services Opening Times Sunday: 08:50 - 17:50
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 21:00
- Staff Help Available Saturday: 06:00 - 20:00
- Staff Help Available Sunday: 08:50 - 17:50
Meeting point: Platform 2 waiting room.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to the West of the main station buildings.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 06:15 - 19:45
- Waiting rooms Saturday: 08:30 - 17:30
- Waiting rooms Sunday: 06:15 - 20:20
Platform 1 waiting room and toilets will be closed for refurbishment from Monday July 1st for approximately 5 weeks.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 21:00
- Staff help available Saturday: 06:00 - 20:00
- Staff help available Sunday: 08:50 - 17:50
Meeting point: Platform 2 waiting room.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:15 - 19:45
- Waiting Rooms Saturday: 08:30 - 17:30
- Waiting Rooms Sunday: 06:15 - 20:20
Platform 1 waiting room and toilets will be closed for refurbishment from Monday July 1st for approximately 5 weeks.
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Approach
- Newbury
- RG14 5DG
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
84 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £5.10
- Rate per day £7.30
- Rate on Saturday £5.10
- Rate on Sunday £5.10
- Rate per week £36.50
- Rate per month £130.00
- Rate per 3 months £390.00
- Rate per year £1320.00
Refreshment Facilities
Yes
Coffee shop
Shops
Yes
Coffee shop
Pay Phones
Yes
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
300 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus Stop outside of the Station on Station Road adjacent to Platform 1
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Airport Link - please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
