Ruabon (RUA)
Ruabon Station, Station Road, Ruabon, Wrexham, LL14 6DL
Coming soon: TfW Penalty Fare Zone Expansion
From Monday 18 November 2024, this station will be within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
On Platform 2.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Access to Platform 1 (to Chester) is via a footbridge with 52 steps.
Step free access to Platform 2 (to Wrexham) from the station entrance
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
On Platform 2.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
Wrexham County Borough Council
- Ruabon Station
- Station Road
- Ruabon
- LL14 6DL
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Spaces
35 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Parking charges apply.
Refreshment Facilities
No
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is a local bus stop near the station entrance.
Pick up and set down
100 yards from station entrance.
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
