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CrossCountry (XC)

Web Address: http://www.crosscountrytrains.co.uk

Customer Support

Opening Hours:
  • Monday to Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:00

Phone Number: 03447369123

Email Address: [email protected]

Web Address: http://www.crosscountrytrains.co.uk

Tickets and Information

Opening Hours:
  • Monday to Sunday & Public Holidays: 08:00 - 20:00

Phone Number: 03447369123

Email Address: [email protected]

Web Address: http://www.crosscountrytrains.co.uk

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Excluding 25 and 26 December

Phone Number: 0800 0309224

Web Address: https://www.crosscountrytrains.co.uk/customer-service/travel-assistance

Lost Property

Opening Hours:
  • Monday to Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:00

Phone Number: 03447369123

Email Address: [email protected]

Web Address: http://www.crosscountrytrains.co.uk/customer-service/lost-property

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Opening Hours

  • Monday to Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:00

Email Address

Web Address

Phone Number

Postal Address

  • Customer Relations - CrossCountry
  • Cannon House - 18 The Priory Queens
  • Birmingham
  • B4 6BS

Seat Reservations

Available

Telesales

Opening Hours
  • Monday to Sunday & Public Holidays: 08:00 - 20:00
Email Address
Web Address
Phone Number
Postal Address
  • Customer Relations - CrossCountry
  • Cannon House - 18 The Priory Queens
  • Birmingham
  • B4 6BS

Business Travel

Opening Hours
  • Monday to Sunday & Public Holidays: 08:00 - 20:00
Email Address
Web Address
Phone Number
Postal Address
  • Customer Relations - CrossCountry
  • Cannon House - 18 The Priory Queens
  • Birmingham
  • B4 6BS

Group Travel

Opening Hours
  • Monday to Sunday & Public Holidays: 08:00 - 20:00
Email Address
Web Address
Phone Number
Postal Address
  • Customer Relations - CrossCountry
  • Cannon House - 18 The Priory Queens
  • Birmingham
  • B4 6BS

Ticketless Travel Policy

Web Address

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Excluding 25 and 26 December

Web Address

Phone Number

Opening Hours

  • Monday to Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:00

Email Address

Web Address

Phone Number

Email Address

Web Address

Phone Number

Postal Address

  • CrossCountry Trains Limited
  • FREEPOST RRXU-HUEC-GLLY,
  • 5th Floor, Multistory
  • 18 The Priory Queensway, Birmingham
  • B4 6BS

Managing Director

Shiona Rolfe