TrainTracker should work in most conditions but, like all speech recognition services, loud background noise or poor reception can impact on its ability to correctly understand what you are saying. To help with this TrainTracker also allows you to use your touchtone keypad to answer questions.
For example, to ask for Oxford station you can select 693673 on your keypad to spell out “oxford”. Note: some Blackberry and other mobile phone users whose handsets do not use the standard keypad layout may have difficulty using the TrainTracker touchtone service.
Another common problem is stations in different parts of the country with the same, or very similar, names. To help TrainTracker recognise the correct station, you can specify the county when you make your request. For example, when asking for Newport you can say “Newport, Gwent” or “Newport, Essex” in order to get the right station.
The service has live departure times for today and tomorrow and timetable times for the next 3 months.